We strive to offer only software and other products of high quality standards on our website. However as computers and software applications are getting more complex every day, it may happen that you experience issues with software we endorsed. In such a case please contact us at:

During the week you will typically get an answer within 24 hours. Please allow for extra time during German public holidays and on weekends.

In the event that neither we nor the manufacturer will be able to help you, we’re happy to help you get a refund as long as you contact us within 60 days of your purchase.